Air-flown Sirloin Steak @ Hot Tomato (NEX Branch)

Air-flown Sirloin Steak @ Hot Tomato (NEX Branch)

Food Quality: -0.5 =)
Ambiance: 0.0 =)
Service: 0.0 =)
Value: -0.5 =)
Overall: -1.0 =)

Cost: S$14.90
Will I return again: Maybe

Ordered the promotional item at Hot Tomato (air-flown sirloin steak with potatoes, cherry tomatoes and lettuce). A let-down in terms of quality and portion. I had my steak medium-done (as always, no blood please), and it was served rather quickly, despite a full-house crowd. Respectable delivery timing as well (the order was served within 8 minutes), but that's where it started going downhill. While there were no major complaints on the salad, potatoes and tomatoes, the steak was awfully flaky. To top it off, the sauce was very haphazardly splashed all over the plate, in dribs and drabs: very unevenly spread out. At some stage, the steak tasted more like hand-made meatballs than sirloin. The natural flavour of fresh, air-flown meat failed to impress. In addition, the fatty lining of the sirloin steak was also impossible to chew and most of it had to be wasted. Poor texture overall. To sum it up, the steak was let down by the weak texture and taste. Oh, and the potatoes were too oily, having been clearly transferred directly from deep fryer to plate. Perhaps the saving grace was the romaine lettuce, which was crunchy and had a fairly flavourful dressing.

The ambiance was fuss-free and air conditioned, but there wasn't anything that stood out as remarkable. Service was quick, but getting the attention of the server(s) to order and request for the bill proved to be tiring. There was no noticeable synergy between the ingredients, and the presentation of the dish was very unexciting. I was unable to sense any enthusiasm from either the chef or the serving staff.

The struggle to finish the steak ended quite abruptly, and uneventfully. Not for the serious steak lover, but it'll do nicely if you are not too fussy and easy to forgive on taste. Definitely below average. Should stick to the standard fare: pasta or traditional western food (served with fries) instead.